Coupon Policy
We love rewarding our customers! Here's everything you need to know about using coupons and discount codes at USA Pet Market.
How to Use a Coupon Code
- Add your items to the shopping cart.
- Proceed to checkout and look for the 'Coupon Code' or 'Promo Code' field.
- Enter your code exactly as provided (codes are case-sensitive).
- Click 'Apply' — your discount will be reflected in the order total before payment.
General Coupon Rules
- One coupon code may be used per order unless otherwise stated.
- Coupons cannot be combined with other promotional offers unless explicitly specified.
- Coupons apply to eligible items only — some product categories may be excluded.
- Coupons have no cash value and cannot be exchanged for store credit.
- USA Pet Market reserves the right to cancel orders where coupons are used fraudulently.
- Expired coupons will not be honored under any circumstances.
Types of Coupons We Offer
| Coupon Type | Details |
|---|---|
| Percentage Discount | Deducts a percentage (e.g., 10%, 20%) off eligible items or the entire order. |
| Fixed Dollar Off | Deducts a set dollar amount (e.g., $5, $10) from your order total. |
| Free Shipping | Waives the standard shipping fee for qualifying orders. |
| Buy X, Get Y | Purchase a specified quantity to receive a free or discounted item. |
| First-Time Customer | Exclusive discount for new customers on their first order. |
| Loyalty Rewards | Special codes sent to returning customers as a thank-you. |
Coupon Exclusions
The following items are typically excluded from coupon discounts unless the coupon explicitly states otherwise:
- Already-discounted or clearance items
- Gift cards
- Subscription or auto-ship orders
- Select premium or limited-edition brands
Coupon Issues?
If your coupon code isn't working, please double-check the expiration date and any minimum order requirements. Still having trouble? Contact us:
📧 Email: support@gojohealth.com
